About Volkena
Welcome to the world of Volkena Destination Management Company (DMC),
Volkena Destination Management Company (Volkena DMC) was established by professionals who have been at the service of the tourism industry for more than thirty years, a team of X associates and X overseas representative offices in Europe and the US markets.
We operate in FIT, groups. Special interest groups, B2C and MICE segments and we aim to handle approximately 15,000 passengers yearly with an important share targeting high profile customers.
Our business concept revolves around redefining the role of a classical inbound tour operator into that of a handcrafted model whereby one to one service, attention to details and elegance are our earmarks.
Volkena DMC provides for inbound ground handling services including transfers as well as tours and hand-crafted services carried out by a highly trained team of professionals, who always make sure we deliver the best customer care services in-site and post trip.
No stone is left unturned to creating moments of truth and ultimately a stay full of emotions for our guests. Our philosophy resides in the fact of ‘blowing away’ the guests with a holiday experience to remember.
We at Volkena DMC firmly believe that responsible tourism must have a positive impact on the communities where it is practised, this is where We have a competitive advantage in meeting the growing demand for sustainable tourism thanks to our distinctive approach to the communities in which we work. We are also experts at designing itineraries that consider local culture and facilitate local people interaction where possible.
Traveling to the Middle East can be a one in a lifetime experience, and we at Volkena DMC always want to ensure that it will be an exceptional one.
Our Mission
We at Volkena DMC operate on foundational principles that drive our decision-making process and guide our relationships with our clients. Hire Smart People – Great companies are built from great people. Respond To The Customer.
Make Things Happen – Everyone at Volkena DMC is empowered and expected to accomplish tasks for the benefit of Volkena DMC and our customers.
Be Profitable – We expect to earn a reasonable profit to provide for employee growth and long term sustainability for our clients and vendors.
Share Information – We believe in collaboration with our clients and coworkers.
Have Fun – Work is an important part of life that should be fun and more than just a paycheck.
Tell It Like It Is – We are honest and fair in our dealings with our clients, vendors, partners, and each other.
Our Vision
Leadership with a strongly rooted organization, developing unique itineraries while looking after the community and environment we visit, priding ourselves & our strong culture. We aim to be delivering the best services in a way that changes our guests lives to the better through exposing them to the local communities we visit.
Our Values
✔ Open communication internally and externally
✔ Quality
✔ Transparency
✔ Sustainability is at the heart of what we do
✔ Speed
✔ Integrity